SWLPHC New Patients | What To Bring Southwest Louisiana Primary Healthcare Center

New Patients

What to Expect/ Bring

Please bring all medications, insurance cards, picture ID, proof of household income, and if you are a referral, prior medical reports if you have them.

Insurance Card


Question: What types of services does SWLPHC offer?

Answer: We provide primary care services for all age groups. We also provide behavioral health, podiatry and dental.

Question: What is an FQHC?

Answer: A federally qualified health center (FQHC) is a type of provider which provides quality health care services to the uninsured, under-insured and insured residents within a certain community. FQHCs do not discriminate against anyone regardless of their ability to pay for quality health care services.

Question: Is this a free clinic?

Answer: No, we are not a free clinic. We do however provide services to all individuals regardless of their ability to pay. Our clinic works on a sliding fee scale for the uninsured.

Question: What are the hours of operation?

Answer: Medical hours of operation – Monday, Tuesday, Thursday, and Friday 8AM-5PM and Wednesday 8AM-8PM. Dental hours of operation – Monday-Friday 8AM-5PM and every other Saturday 8AM-12PM.

Question: What type of payments are accepted?

Answer: We accept third party payments from Medicaid, Medicare, and private insurance. or under-insured. We also accept cash, checks and all major credit cards. In addition, we accept sliding fee scale based on income and family size.

Question: Can I schedule and appointment or walk-in?

Answer: Calling to schedule an appointment is encouraged to ensure you receive a set date and time. Walk-ins are always welcomed.

Question: What documents are needed when I arrive for my appointment?

Answer: A Louisiana State I.D. (Driver’s License), proof of household income, and insurance card.

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